PATIENT INFORMATION

Mankato Psychology Clinic, PLC provides cost-effective, state-of-the-art psychological services to persons of all ages in a confidential, respectful atmosphere. The professional staff at MPC are independent, licensed psychologists and mental health practitioners. MPC clinicians have access to inpatient units and consultation from a variety of health care professionals. Some of our clinicians also maintain staff privileges at Immanuel-St.Joseph's-Mayo Health System Hospital. MPC professionals pride themselves in their ability to work collaboratively with other professionals, to ensure that patients receive comprehensive, continuous care.

During your first visit to Mankato Psychology Clinic, PLC, a clinician will meet with you for an initial intake assessment. The purpose of the intake visit is to gather information about your concerns, review symptoms, gather more general background information, and to develop an initial plan of treatment. This session will last approximately 1 hour.

There are a number of possible outcomes of this session. It may be determined that you will continue to meet with the intake clinician, or that you need to see another clinician who has particular expertise in your problem area. It may be determined that you need to see a physician and/or other medical specialist for additional treatment help. Or, it is occasionally decided that you would be best served through a referral to an outside agency.

During subsequent sessions, you will be given assistance in developing specific skills to help you manage your presenting concerns. If you are bringing your child or ward in for assistance, you will be included in some or all of these sessions so that you can participate in treatment plan development Your clinician may request you to perform certain skills or interventions in your home setting, between sessions, so that you will reach your goals in a more efficient manner. For instance, if you are having difficulty with anxiety, your clinician may ask you to practice a progressive muscle relaxation sequence at home once per day. Or, if your child is having difficulty with anger outbursts, your clinician may outline a specific procedure for responding to these outbursts at home. Your clinician may also request you to keep a written record of specific behaviors and interventions between sessions as well, so that an accurate account of your progress is recorded.

The practice of therapy is not an exact science. Some people occasionally get worse, even with the most effective treatment programs. For example, there is a chance that a program which is intended to produce improvement may lead to temporary worsening of the presenting problem behaviors. We will do everything possible to reduce these risks to a minimum. It is important to inform your clinician if such problems occur, so that changes in your treatment plan can be made.

Office Hours and Emergencies: Mankato Psychology Clinic, PLC, is open from 8 a.m. until 5 p.m. Later evening appointments may be scheduled per clinician discretion. If you have an emergency during Clinic hours, call and identify yourself, your clinician's name, and the urgent nature of your call. Your clinician, or the on-call clinician, will return your call as soon as possible. If you feel you cannot wait for the on-call clinician, or feel an immediate need for assistance, go to the Emergency Department at Immanual-St.Joseph's-Mayo Health System Hospital. In case of life-threatening situations, call 911 (or whichever emergency number is utilized in your area). At the Emergency Department, identify yourself as a patient of Mankato Psychology Clinic, PLC, and name your clinician and your personal physician.


Patient Responsibilities

Appointments: Patients have the responsibility to be on time for appointments. If an appointment cannot be kept, please notify the Clinic 24 hours in advance if possible. A missed appointment may result in being charged a fee.

Fees: The fee for service is established for each 45-50 minute clinical service unit. Most sessions in our office are roughly 1 hour units. Costs are covered by most health insurance plans, although the types and amounts of coverage vary across different plans.

Before your first appointment, Clinic staff will complete a precertification of your insurance coverage with your insurer, and help you understand the outpatient mental health coverage provided by your insurance plan.

Charges are billed directly to your insurance company through the Mankato Psychology Clinic, PLC. You will be billed at the end of each month for your remaining account balance. A current statement of your account is available upon request from the office manager. Professional staff will make every effort to keep your number of visits to a minimum. The number of sessions required will depend upon the complexity of the issues you are experiencing, and the amount of effort needed to implement the programs we develop.

Treatment: It is the patient's right and responsibility to participate in treatment. This includes providing feedback to your clinician regarding your progress and the effectiveness of your treatment plan. It is also the patients responsibility to follow through with the treatment assignments given by the treating clinician. Although you may terminate your therapy whenever you wish, it is important that your discuss your decision with your clinician.

Information Changes: Please inform Clinic office staff of any changes in your address, telephone number, or insurance coverage. Medical Assistance patients should present their card at each visit. Medicare patients should have obtained a referral from a physician prior to the first visit.

Information on Patient Privacy: Mankato Psychology Clinic, PLC has always been committed to maintaining the security, privacy and confidentiality of patients' health information. Effective April 14, 2003, the federal government requires that we provide you with notification of our policies and practices to protect the privacy of your health information. In situations where both federal and state laws apply, we will adhere to the law that offers you the greatest level of protection.

Minors and Parents: Minnesota law limits a minor's confidentiality with respect to his/her communications with a psychologist or therapist. While parents have a legal right to information regarding such communications, the clinician may ask parents to respect their minor child's confidentiality. Even if a parent agrees to this request, he or she can still decide to exercise the right to receive this information.